Earthling Day Spa policy was created to help you know how to prepare for your spa experience. Please take the time to read our spa policies and if you have other questions, see our list of FAQs or contact us by phone or email.
Earthling Day Spa Policy
What to Wear to the Spa
When you arrive at the spa our front desk staff will offer you a robe and slippers to change. Our facility has a changing area with lockers and showers located near our relaxation area.
Please silence your cell phone, remove all jewelry and keep them with your personal belongings in your locker. While our lockers are secure, Earthling Day Spa is not responsible for lost items.
We request that all clients arrive 15-30 minutes prior to your scheduled service. This allows time to change into a robe and slippers and fill out a consultation. We have a beautiful relaxation area in the middle of the spa where you may relax before or after your services with a cup of tea.
If you arrive late, we will do our best to give you the utmost care within the time allotted. A late arrival may result in a modification to the duration of your service. Services will be rendered for the remainder of the time and you will be responsible for the full payment of the service.
Specific services are reserved for you, for a specific time. We require 24 hours notice to cancel or reschedule without charge. Any changes or cancellations made within the 24-hour window are subject to a full charge of the service.
Parking for the Spa
We have complimentary parking behind our building. To access our parking, turn on Pinckney Street from East Bay Street. Our parking is the first lot on your left. Look for the Earthling Day Spa parking sign. Our complimentary parking is available for you while in spa services or shopping in our spa boutique.